Office hours are: Monday – Friday 8:30 a.m. – 5:30 p.m. Eastern Time You can also reach us via email at anytime.
If you are returning a product due to a warranty issue, then contact your sale representative for RMA ticket and further instructions. If you are returning trying to return a product not due to a defective issue please remember that all sales are final. (see warranty and return policy)
For most orders shipping and handling is about 2 weeks from receive of order (ROO). For higher quantities longer periods may be expected, please confirm with you sales representative.